Dr. Marija Radić, the head of the Fraunhofer IMW's Price and Service Management Unit, and her colleague Dr. Sebastian Haugk are investigating the requirements of potential users of assistance robots and their willingness to pay within the scope of the ASARob project. Assistance robots are designed to interact sensitively with people and are used primarily in hospitals or care institutions. On 13 December 2017, in cooperation with the Helios Park-Klinikum clinic and GeriNet Leipzig, the Leipzig team tested how such a service robot could provide practical help with everyday hospital routines at the clinic. The robot guided patients or visitors to their destinations within the facility. Alongside the Fraunhofer IMW, the Fraunhofer Institute of Optronics, System Technologies and Image Exploitation (IOSB), the Fraunhofer Institute for Manufacturing Engineering and Automation (IPA) and the University of Bremen, the companies mojin Robotics and SemVox GmbH are also involved in the ASARob joint project, which runs until 2020.